Can anyone recommend Some good windows software that can help to improve my general experience using windows 11?

I have a new Galaxy book 4 pro which is running windows 11 and i want some software that can help me improve the following:

1.my IT skills(as I provide 2nd line support for users),

2.general experience using windows 11,

3.anything that can help me a manage lots of files and information

1. and anything that can help me to become more organised